Fees for individual courses are outlined in the Genesnippers website. Most fees are payable in full on enrolment although there is an option to pay in installments where the lead-time is in excess of three months. Fees cover all tuition costs plus any photocopies supplied by the tutor. They do not cover travelling expenses, catering or residential accommodation.
Payment can be made via Bacs transfer or Paypal. Although Genesnippers does not currently hold a credit card payment scheme, it is possible to pay by credit card via Paypal. If attendees would prefer to pay by installments this must be made by direct debit and be fully paid two weeks before the course commences. This will incur an admin fee of £30.
For bookings received later than 14 days before the start of the course, payment must be made in full.
Refund policy and cancellation policy
The course booking may be cancelled within 14 days of receiving the booking confirmation without giving any reason, and a full refund will be given. For the avoidance of doubt, the cancellation period will expire at midnight 14 days after the date of the order confirmation.
Cancellations and refunds in circumstances following the expiry of the initial 14-day cancellation period are subject to the terms and conditions set out below.
Cancellations received after the initial 14-day cancellation period and earlier than 28 days before the start date of the course will receive a refund of any fees paid minus an admin fee of £50.
Cancellations received within 28 days of the start date of the course will not be eligible for a refund, unless an alternative attendee can be allocated. In this case a refund less the £50 admin fee will be given.
To cancel a course booking, call or email Genesnippers as soon as possible
A reimbursement will be made using the same means of payment as used for the initial transaction, unless it has been expressly agreed otherwise.